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Frequently Asked Questions

intelliPLUG is an App enabled Wi-Fi smartplug that requires NO HUB.   Unlike other systems that require a central hub or are much more expensive, our goal is produce an affordable smart plug that has all the premium features you’d want.

We are smart home nerds that love the idea of automating our homes.  When we looked at the current systems on the market, they either lacked the features we wanted or were too costly to outfit our whole house.  The intelliPLUG solve both of the problems.

We’ve designed intelliPLUG to be as small as possible and it will play nicely with 90% of all plugs out there.  However, there will be some oversized plugs that will not work when the intelliPLUG is in use.

intelliPLUG can simplify by giving you the ability to control plugs on any preset schedule or on demand anytime, from anywhere. You can use intelliPLUG to start your coffee maker when you decide to wake up, limit TV time for your kiddos, control a radio for your lonely pet, or even give the impression your home is occupied when you’re home.

Yes, the intelliPLUG has already been UL certified and is FCC, RoHS, and CE compliant.

Yes, security is very important to us.  All data transmitted through the cloud (via the app or from the intelliPLUG) is secured using AES256 encryption.  Each intelliPLUG has its own secret key set on the hardware level.  

How To

How To Setup intelliPLUG

Step 1
Ensure your phone (or tablet) and intelliPLUG are connected to the same Wi-Fi network. Must be a 2.4 GHz Wi-Fi network.

Step 2
Plug in your intelliPLUG. Once plugged in, press and hold the power button for five seconds until you see the flashing blue light; indicating it is ready for setup.

Step 3
From the Cnct app, click the “+” icon in the upper left hand corner.

On the next screen select the intelliPLUG, enter your Wi-Fi password, and begin setup.

Step 4
Once setup is complete, the blue light will stop flashing and you will be prompted to create a name for your intelliPLUG. If for some reason the setup fails, reset the intelliPLUG and go through the setup process again (see below).

How To Reset Your intelliPLUG
When plugged in, press and hold the power button on the side of your intelliPLUG for 5 seconds until the blue light begins flashing. Use the Cnct app to reconfigure the network settings.

How To Reset intelliPLUG

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How To Setup Amazon Alexa

How To Set Automation

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